Case Study: BetterHome Group strengthens security success with Arctic Wolf

BetterHome Group cuts alert volume to 26 tickets in 10 days with Arctic Wolf

BetterHome Group, a South African organization focused on home ownership services, faced significant cybersecurity challenges due to its rapid expansion and growing digital footprint. The internal team, led by Head of IT James Gregory, struggled with alert fatigue, a lack of a centralized security operations center (SOC), and an inability to prioritize security improvements. To address this, they partnered with cybersecurity vendor Arctic Wolf for its Managed Detection and Response (MDR) service.

Arctic Wolf implemented its MDR solution, which provided 24x7 monitoring, detection, and response across the company's endpoints, network, cloud, and identity sources. The solution filtered out noise, delivering only urgent and actionable alerts, and was supported by the Arctic Wolf Concierge Security Team. This partnership gave BetterHome Group comprehensive visibility, reduced its security team's workload from days to minutes, and provided a clear security score to track and improve its posture, significantly strengthening its cybersecurity defenses.

BetterHome Group