Case Study: Western Louisiana Parish Clerk of Court achieves 24x7 citizen-data protection with Arctic Wolf Networks

Arctic Wolf’s 24x7 Monitoring Keeps the Citizen Data of Local Government Entity Safe

Local Government Entity, a parish court clerk office in western Louisiana that serves roughly 200,000 residents with a small IT team of fewer than six, faced limited capacity to monitor its environment, multiple log sources causing poor visibility and alert fatigue, and frequent phishing attacks. To address these gaps the organization engaged Arctic Wolf, deploying Arctic Wolf Managed Detection and Response (MDR), Arctic Wolf Managed Risk, and Arctic Wolf Managed Security Awareness to supplement its understaffed security operations.

Arctic Wolf delivered 24x7 monitoring via MDR and the Concierge Security Team (CST), centralized visibility through the Arctic Wolf customer portal, and user training through Managed Security Awareness. The result was faster incident response (a remote-access intrusion was contained within about 15 minutes), quieter nights for IT staff, and a measurable drop in phishing susceptibility from ~12% to 2%, significantly strengthening the Local Government Entity’s overall security posture.