Case Study: City of Monroe achieves proactive 24x7 threat detection and complete visibility with Arctic Wolf Networks

Arctic Wolf® Supports City of Monroe as Extension of Their Internal Team

The City of Monroe, the economic hub of northeast Louisiana serving about 50,000 residents, was facing a rise in cyberattacks and phishing while an eight-person IT team struggled with alert fatigue and fragmented security tools. To shore up defenses without replacing existing contracts, the City of Monroe engaged Arctic Wolf, using Arctic Wolf’s Managed Detection and Response (MDR) and Managed Risk services plus its Concierge Security Team (CST).

Arctic Wolf implemented 24x7 monitoring, centralized telemetry across the environment, and prioritized vulnerability remediation through Managed Risk, acting as an extension of the city’s IT staff. The result: cost-effective threat detection and response, reduced alert noise with only escalated incidents sent by the CST, complete visibility into vulnerabilities, and improved, proactive security posture for the City of Monroe.

City of Monroe

Jeshirl Brice

IT Director