Case Study: Ausenco achieves centralized global security visibility and 24x7 monitoring with Arctic Wolf Networks

Arctic Wolf® Helps Ausenco Improve Global Security

Ausenco, a Brisbane‑based global engineering and consulting firm with more than 3,000 employees and operations across 26 offices, faced alert fatigue, fragmented visibility across multiple security tools, and no full‑time global monitoring—leaving a small IT team unable to prioritise threats or delegate effectively. To address these gaps, Ausenco engaged Arctic Wolf for its Managed Detection and Response (MDR) capabilities, including the Concierge Security® Team (CST).

Arctic Wolf deployed a vendor‑neutral XDR/MDR platform and 24x7 CST support to ingest telemetry from firewalls, email, endpoints, AWS, Azure and more, centralising visibility and eliminating blind spots. As a result, Ausenco now has continuous monitoring and on‑demand human support, faster incident investigations (for example, detailed user activity on a SharePoint alert), ongoing vulnerability prioritisation, and the ability to close security architecture gaps—improving overall security posture and easing cyber‑insurance and compliance needs.

Ausenco

Ricardo Peres

Security Specialist