Case Study: a local government entity achieves 24x7 protection for citizen data with Arctic Wolf Networks

a local government entity cuts phishing clicks from 12% to 2% with Arctic Wolf Networks

The customer is a large parish court clerk's office in Louisiana serving 200,000 residents. Their small IT team lacked the capacity for 24x7 security monitoring, suffered from alert fatigue and low visibility, and was regularly impacted by phishing attacks.

Arctic Wolf implemented its Managed Detection and Response (MDR) service, including 24x7 monitoring via a Concierge Security Team, and added its Managed Security Awareness training. This provided full visibility and immediate support, stopping a remote-access breach within 20 minutes. Phishing click rates among staff dropped from 12% to 2%, and the IT team gained peace of mind with continuous protection from Arctic Wolf.