Case Study: BetterHome Group strengthens cybersecurity visibility and response with Arctic Wolf Networks

Arctic Wolf’s Consistent Support Enables BetterHome Group’s Security Success

BetterHome Group, a Johannesburg-based company specializing in home ownership services, faced significant cybersecurity challenges due to its rapid expansion and growing digital footprint. The lack of a security operations center led to alert overload, preventing the internal IT team from focusing on critical security improvements. To address these issues, BetterHome Group partnered with Arctic Wolf for its Managed Detection and Response (MDR) service.

Arctic Wolf implemented a 24x7 monitoring solution that integrated with the company's existing tech stack, dramatically reducing noise and providing clear, actionable alerts. The support from Arctic Wolf's Concierge Security Team helped prioritize threats and improve the company's security posture. This partnership yielded significant results, including a massive reduction of security events from 1.1 million observations to just 26 actionable tickets over a 10-day period, allowing the IT team to address threats in minutes instead of weeks.

BetterHome Group

James Gregory

Head of IT