Case Study: Olshan Foundation boosts sales efficiency and impresses customers with ArcSite

How Olshan Foundation Uses ArcSite to Impress Customers and Sales Reps

Olshan Foundation, a Texas-based foundation repair company, faced a significant challenge with an overly complicated and time-consuming sales process. Their previous drawing software was difficult to learn, frustrating both new and experienced employees who were used to hand drawing plans, and it forced the team to perform double work by manually entering data into spreadsheets. This process created a barrier between their sales reps and customers and consumed valuable personal time.

By implementing ArcSite's intuitive 2D drawing and estimation software on tablets, the company found a seamless solution. ArcSite allowed reps to create professional digital plans on-site, dramatically reduced training time for new hires from months to just minutes, and automated the creation of estimates and contracts. The results were profound: sales reps regained hours of personal time, managers could update pricing instantly, and the company strengthened customer relationships by making the sales process less intimidating and more collaborative.

Olshan Foundation

Shawn DeShazer

Business Analyst and CRM Manager