Case Study: Johnson Controls achieves 50% faster field surveys with ArcSite

How Johnson Controls Surveyors Use ArcSite to Save Time in the Field

Johnson Controls, a major provider of integrated fire and security solutions, faced significant inefficiencies in its field surveying processes. Its surveyors, like Alastair Knight, were burdened by a reliance on paper-based methods for site visits and data collection. This approach led to time-consuming double work, difficulties in sharing information, and challenges in gathering accurate data during a single site visit. They turned to the ArcSite app to modernize their workflow and eliminate these pain points.

By implementing ArcSite, Johnson Controls enabled its surveyors to collect data digitally in the field using custom forms, checklists, and embedded photos. The solution from ArcSite facilitated instant sharing with internal experts and design teams, eliminating rework and ensuring precision with scaled drawings. This resulted in a measurable 50% reduction in time spent in the field, along with reduced costs from eliminating paper-based processes and significantly improved data accuracy and collaboration.

Johnson Controls

Paul Gibson

Surveyor