Case Study: Stephens & George achieves 90% reduction in backup management time and rapid disaster recovery with Arcserve

Stephens & George re-aligns its DR strategy with Arcserve to safeguard customer satisfaction

Stephens & George Print Group, a leading UK sheet‑fed lithographic printer handling around 13 million time‑sensitive items a year, relied on a legacy disaster‑recovery setup of external drives and tape that couldn’t provide rapid restores or rollback to earlier points. With its MIS updating every five seconds and production running 24/7, this exposed the business to job delays and damage to its reputation if systems went down.

In 2018 the company deployed an Arcserve appliance to back up 14 servers every two hours, enabling quick restores either by spinning up a VM on the appliance or performing bare‑metal restores to new hardware, and retaining up to 40 days of history. The result: MIS recovery in 3 hours (down from 15), 40 minutes to restore a web server, 5 minutes for a file, a ~90% cut in backup management time, and ~94% storage reduction—ensuring continuity of customer services and protecting the company’s reputation.

Stephens & George

Michael Donovan

Technical Manager