Case Study: Siqual achieves sub-4-hour ransomware recovery and business continuity with Arcserve ShadowProtect SPX

Siqual strives to offer flexible, easy-to-deploy and cost-effective solutions

Siqual is a 19-person French managed service provider that delivers storage, data protection and IT infrastructure services to small and medium businesses. During an audit of a new oil-industry client they discovered the existing backup solution protecting over 2 TB of critical HR, payroll and customer data had not been operational, creating an urgent need for a reliable disaster-recovery capability to ensure business continuity.

Siqual added StorageCraft ShadowProtect SPX (with ShadowControl monitoring), implemented regular two-hour snapshots and a dual on-premise/off‑premise NAS strategy. When the client suffered a ransomware attack, the team recovered the entire environment from the 10:00 pm snapshot and restored operations in under four hours; the off‑site NAS remained intact. The incident prompted a security audit and stronger identity/access controls, leaving the customer in a much more resilient position.

Siqual

Sylvain Graveron

Technical Manager of IT System