Case Study: Sentinel IT Services achieves fast recovery and greater customer peace of mind with Arcserve

Sentinel IT Services providing customers with greater peace of mind with Arcserve

Sentinel IT Services is a UK managed services provider supporting SMEs across north west England with IT supply, monitoring and managed services. Its customers rely heavily on email and on-premises servers, so Sentinel needed to address accidental mailbox deletion, ransomware risk and compliance requirements where Microsoft 365’s limited retention could leave data permanently lost — any downtime or data loss would hit productivity and service delivery.

Sentinel deployed Arcserve SaaS Backup for Microsoft 365 protection, plus ShadowProtect SPX and Arcserve Cloud Services for server backups, protecting ~500 users across 37 organisations (≈20 TB of M365 data) and ~6 TB from ~100 servers. The solutions deliver automated deduplication, compression, offsite replication, easy restores from a central MSP dashboard and regular testing — giving customers fast recovery, audit-ready assurance, greater peace of mind and a measurable boost to trust and competitive advantage.

Sentinel IT Services

Peter Haworth

Partner