Case Study: Oxygen Technical Services achieves full ransomware recovery and restores clinic operations with Arcserve UDP

Oxygen resuscitates healthcare institutions victimized by malicious ransomware attacks

Oxygen Technical Services Ltd. is a Winnipeg-based managed IT provider serving SMBs across Manitoba and Saskatoon, delivering cloud, security and data-management services to around 200 clients. Facing rising ransomware risk, inconsistent backup platforms and client reluctance to invest, Oxygen needed a unified, affordable solution that could reliably recover critical data and support dissimilar-platform restores.

They deployed Arcserve Unified Data Protection for easy administration, cross-platform recovery and market-leading deduplication/compression, replicating client data (about 150 TB) to their data center. The Arcserve-powered approach enabled full recovery of a medical clinic after a cryptowall attack (systems back online in 36 hours and stable in 48) and delivered three successful ransomware remediations with no data loss and substantial storage savings.

Oxygen Technical Services

Glen Buhler

Chief Executive Officer