Case Study: Intech3 secures aged-care clients’ data and ensures rapid recovery with Arcserve ShadowProtect

Intech3 helps the evolving aged care sector protect and recover data with Arcserve ShadowProtect

Melbourne-based Intech3 is a 15-person managed IT services firm that specialises in the aged care sector, delivering tailored ICT solutions to reduce operational burden, ensure compliance and minimise downtime. Their challenge was to provide reliable, low-overhead backup and disaster recovery for resource-constrained residential aged care clients so systems could be restored quickly when failures or attacks occurred.

Intech3 selected Arcserve ShadowProtect SPX for its simple deployment, fast restore times and patented VirtualBoot technology, plus automated verification and mass-deployment capabilities. Within a year they rolled ShadowProtect out to all aged care clients; over a decade they report no lost data, rapid recovery from a cryptoransomware incident, improved customer satisfaction and the ability to focus on strategic service growth.

Intech3

Todd Afford

Director