Case Study: Glazerite achieves sub‑4‑hour ransomware recovery and minimal downtime with Arcserve ShadowProtect from Arcserve

Glazerite - Customer Success Story

Glazerite UK Group Ltd, a 275‑employee manufacturer and supplier of uPVC windows, doors and conservatories across the UK, faced a major ransomware attack — the same strain that hit the NHS and TNT — despite using leading cyber security tools and working with IT partner Dufeu IT Solutions to protect its network.

By using Arcserve ShadowProtect SPX managed by Dufeu, Glazerite was able to mount drives and restore large volumes of data quickly, bringing systems back online in under four hours. Frequent automated cloud backups (as often as every 15 minutes) kept downtime — at roughly £15,000 per hour — to a minimum and preserved full business continuity.

Glazerite

John Hewitt

Chairman