Case Study: CNS IT Ltd achieves enterprise-grade, rapid backup and recovery for SMEs with Arcserve UDP

CNS IT Ltd Helps SMEs Safeguard Productivity and Profitability with Arcserve

CNS IT Ltd is a 15‑person managed service provider based in Chester that delivers end-to-end IT support, cybersecurity and backup services to SMEs across the Northwest and North Wales. Facing multiple backup products across diverse customer platforms, the small team needed a single, reliable solution that reduced management overhead, enabled rapid recovery from outages or ransomware, and helped clients meet auditing and compliance requirements.

CNS implemented Arcserve UDP (secured by Sophos) to protect around 100 physical and virtual servers plus Microsoft 365, reducing more than six petabytes of data to 250 terabytes with replication to two UK datacenters. The centralized platform delivered unlimited retention options, simpler daily management via one dashboard, faster recovery, and a cut in nightly incremental backup windows from 6–7 hours to under 30 minutes—providing enterprise‑grade protection and stronger regulatory readiness for SME customers.

CNS IT Ltd

Jason Fletcher

IT Manager