Case Study: Business Computer Solutions achieves 100% data recovery after a ransomware attack with Arcserve ShadowProtect SPX

Business Computer Solutions UK-based MSP rescued 100% of data from a ransomware attack with ShadowProtect SPX

Business Computer Solutions (BCS) is a UK-based, employee-owned MSP of 20 staff that provides 24/7 IT support, backup and disaster recovery, managed security and strategic IT planning for clients across multiple sectors. When a key client — including a renewable energy business whose operations directly generate daily revenue — suffered two ransomware attacks, BCS faced the challenge of fully restoring critical servers and guaranteeing minimal downtime to avoid severe financial loss.

BCS used Arcserve ShadowProtect SPX with Arcserve Cloud Services (DRaaS) to perform image-based backups, rapidly spin up servers in the cloud and recover systems remotely. The team recovered 100% of the data after the attacks, restored operations with minimal downtime, retained the client (who then entrusted BCS with network security) and demonstrated the value of a combined backup and disaster recovery approach.

Business Computer Solutions

Martin Hynes

Managing Director