Case Study: Active IT boosts backup speed and customer satisfaction with Arcserve Appliance

Active IT safeguards customer service and satisfaction with Arcserve Appliance

Active IT, an IT services provider for small and medium-sized enterprises in Sweden, faced the critical challenge of ensuring reliable backup and fast recovery for its hosted customer data. The company needed a highly reliable and easy-to-use solution, as even an hour of downtime could be severely damaging for its clients.

By implementing the Arcserve Appliance, Active IT protected 65 servers and 40 terabytes of data. The Arcserve solution dramatically reduced full backup times from over 24 hours to just 3-4 hours and enabled server and data recovery in minutes instead of hours or days. This performance allowed Active IT to enhance service quality, increase staff productivity, and achieve an anticipated return on investment within two years.

Active

Jonas Hagstrom

IT Consultant