Case Study: California Healthcare Association achieves 100% backup and recovery success and reduced IT labor with Arcserve UDP

A California Healthcare Association Ensures High-Quality Service Delivery with Arcserve UDP Software

A California healthcare association that supports thousands of practitioners across the state and employs roughly 250–300 people faced unreliable, labor-intensive backups that couldn’t cost-effectively protect 165 TB of data. With an IT team of six, legacy systems often ran past backup windows or failed entirely, creating data-risk and consuming significant staff time.

The association implemented Arcserve UDP as a single, budget-friendly solution for both virtual and physical protection (including global deduplication, hardware snapshots, agent-based and agentless backups). After deployment they achieved a 100% success rate on backups and recoveries, significantly reduced backup-management labor, and now strongly recommend the product.