Case Study: Southern Maryland Electric Cooperative achieves better outage management visibility with ARCOS Resource Management

Southern Maryland Electric Cooperative improves outage response with ARCOS for faster crew mobilization

Southern Maryland Electric Cooperative, one of America's largest electric distribution cooperatives, faced challenges in maintaining operational awareness and coordinating communications during power outages. Their manual processes made it difficult to get a real-time view of crew and equipment availability, slowing down their response times. To address this, they turned to ARCOS and implemented its Resource Management capabilities.

By using ARCOS, the cooperative automated crew callouts and gained digital tracking for crews and equipment, including integrated contractor resources. This provided real-time visibility into resource status. The solution delivered greater operational awareness, faster mobilization of crews, improved coordination across teams, and ultimately supported more efficient outage restoration for the cooperative.

Southern Maryland Electric Cooperative