Case Study: ComEd achieves faster restoration response and simplified crew management with ARCOS Crew Manager

ComEd accelerates crew callout and saves minutes to hours with ARCOS

ComEd, an Exelon company, faced the challenge of needing to accelerate its crew callout process and simplify resource management during power restoration events. To address this, the utility collaborated with vendor ARCOS to implement its Crew Manager solution.

ARCOS's Crew Manager system automated the building of crews and provided supervisors with real-time operational insight via a virtual board, tablet, or smartphone. The solution delivered improved crew-building efficiency, faster response to restoration events, and better visibility into crew status for ComEd.

ComEd An Exelon Company