Case Study: a major retail bank in Asia secures remote admin access with ARCON Global Remote Access

a retail banking giant in Asia secures 150,000 endpoints with ARCON

The customer, a retail banking giant in Asia, required a robust solution to secure remote administrative access to its IT environment. The challenge was to restrict the sharing of admin credentials, monitor admin activities on endpoints, and ensure only the authorized helpdesk team could gain access. To address this, the bank partnered with vendor ARCON to implement its Global Remote Access (GRA) solution.

ARCON deployed its GRA solution across 150,000 endpoints, which encompassed all of the bank's end-user systems. This implementation provided the client with immense benefits by ensuring secure remote sessions for administrative helpdesk activities, successfully meeting all of their security objectives for controlling and monitoring privileged access.