Case Study: City of Orlando achieves compliant, inclusive government communications with ArchiveSocial

City of Orlando, Florida manages 18,000 monthly social records with ArchiveSocial

The City of Orlando, Florida, faced the challenge of efficiently archiving and managing public records from its extensive and active social media presence, as required by Florida law. To maintain compliance and control over these digital communications, the city turned to vendor ArchiveSocial for its Social Media Archiving solution.

ArchiveSocial's software provided a proactive, near-real-time capture of all posts and interactions across the city's many social accounts. This solution enabled quick and easy searchability for public records requests, saving staff significant time. The implementation, part of an integrated tech stack, helped Orlando ensure transparent, inclusive, and responsive government services while securely preserving records even if users edited or deleted content.

City of Orlando, Florida