Case Study: Palm Beach County Water Utilities Department achieves a faster, more reliable Mimosa Archive with Archive360

Palm Beach County Water Utilities Department - Customer Case Study

Palm Beach County Water Utilities Department operates around the clock to provide drinking water to about 500,000 residents in the county’s unincorporated and western communities. The department was having problems opening its Mimosa Archive from the desktop, with issues tied to rights and permissions, Mimosa corruption, Switch, Router, and DNS.

Archive360’s project manager worked through troubleshooting steps, found a workaround, and published the change to all end users. The result was that the department no longer encountered the issue, and its Mimosa Archive user interface became faster and better than before.

Palm Beach County Water Utilities Department

Ray Henderson

System Administrator