Case Study: Westshore Terminals achieves real-time terminal operations with Architech

Westshore Terminals modernizes terminal operations for 200+ workers with Architech

Westshore Terminals faced a challenge with its end-of-life Terminal Operations Processing System (TOPS), which relied on manual, paper-based processes. This legacy system provided no real-time visibility into train schedules, vessel status, or stockpile levels, forcing over 200 frontline workers to make operational decisions based on outdated information. To address this, they partnered with vendor Architech for a workflow redesign and digital transformation.

Architech redesigned and rebuilt the entire terminal management workflow, transitioning manual processes into dynamic digital workflows. The solution delivered by Architech provided real-time operational data, enabling field teams to make better decisions. As a result, paper-based processes were eliminated across core operations, and supply chain coordination became data-driven. The modernized platform strengthened Westshore's competitive position through significant operational efficiency gains and established a foundation for future intelligence layers.

Westshore Terminals