Case Study: Dimension Data cuts visitor check-in times by 50% with Eptura Visitor

Dimension Data cuts visitor check-in times by 50% with ARCHIBUS

Dimension Data, a global IT services provider, was using inefficient manual paper logbooks for visitor check-in at its offices worldwide. This process caused delays, lacked security visibility, and failed to deliver a consistent professional experience, which was misaligned with the company's digital-first approach. To address this, they turned to the vendor ARCHIBUS and its Eptura Visitor management solution.

ARCHIBUS implemented a secure, digital visitor management system that automated check-ins and ensured compliance with data privacy regulations like GDPR. The solution cut visitor check-in times by 50%, streamlined communication, and strengthened security processes. This allowed staff to provide a more seamless and professional welcome for the hundreds of monthly visitors across their global locations.

Dimension Data