Case Study: world’s most respected pet care company unifies multiple businesses and modernizes ERP with ArcherPoint and Microsoft Dynamics 365 Business Central

World’s Most Respected Pet Care Company unifies multiple entities with ArcherPoint and saves on Business Central licensing

The customer, a world's most respected pet care company, faced challenges in unifying its disparate entities and outdated systems. Following a Dynamics NAV upgrade, they realized they were still behind and needed a modern ERP solution. Their UK operation was on a separate, soon-to-be-unsupported database, and their growth had created complexities their previous partner could not handle. They needed to bring all operations onto a single, modern platform with strong manufacturing capabilities and sought a new partner, ArcherPoint, to implement Microsoft Dynamics 365 Business Central.

ArcherPoint executed a multi-stage plan to upgrade the entire organization to Business Central, merge all databases onto US servers, and implement key add-ons including their own Channel Sales Manager (CSM) product. The solution achieved significant cost savings on licensing and support and enabled new eCommerce revenue channels like Shopify. By also enrolling in ArcherPoint’s Upgrade Subscription plan, the company ensured it will avoid major upgrade processes in the future, keeping its systems current.