Case Study: Refundid streamlines documentation and partner onboarding with Archbee

Refundid streamlines onboarding and updates docs faster with Archbee

Refundid, a company that provides refund solutions, faced challenges with its manual and fragmented documentation process. Using Google Docs and Excel files stored in a drive made it difficult to keep information up-to-date and navigate, especially while iterating quickly. This created a significant hurdle for onboarding new partners onto their platform.

By implementing Archbee, Refundid created a unified and easily maintainable documentation portal. The solution made it simple to onboard partners by providing a single link with step-by-step instructions. The company received positive feedback on the documentation's clarity and ease of use. Internally, Archbee helped bring structure to their development and go-to-market processes, making it much easier to promote and explain new features to retailers.

Refundid