Case Study: Monetate enhances developer documentation and API access with Archbee

Monetate launches Developer Hub with Archbee and sees traffic surpass KB visits

Monetate, a provider of digital merchandising and personalization technology, needed to create a separate developer hub to publicly share its API documentation. Their existing knowledge base platform lacked robust, out-of-the-box support for OpenAPI specifications, and they did not have the internal developer resources to build a custom solution. They sought a dedicated platform from a vendor like Archbee to better serve both current and prospective clients with developer-focused content.

By implementing Archbee, Monetate gained a specialized platform for its developer documentation. The solution offered superior flexibility, performance, and key features like the ability to include images with numbered steps and a non-buggy editor. Following the launch of the Monetate Developer Hub, employees praised the improved documentation. The hub also saw significant web traffic, at times even surpassing the number of visitors to their main knowledge base, demonstrating its immediate impact and reach.

Monetate