Case Study: Make boosts documentation coverage and publishing speed with Archbee

Make boosts documentation coverage to 92% and publishes 5x faster with Archbee

Make, a leading visual automation platform, faced significant challenges with its fragmented and inefficient documentation process. Their content was scattered across multiple tools, creating a bottleneck that could not keep pace with rapid product development. To address this, they chose Archbee as their documentation platform.

By implementing Archbee, Make built an API-first, automated documentation pipeline that integrated directly with its product and AI-assisted systems. This solution from Archbee resulted in a dramatic increase in community app documentation coverage from near zero to approximately 92%. Additionally, publishing became five times faster, which improved cross-team collaboration, reduced support tickets, and fostered a documentation-first culture.

Make