Archbee
50 Case Studies
A Archbee Case Study
Continuum Industries, a software scaleup that provides a complex infrastructure planning tool called Optioneer, needed a robust documentation portal and knowledge base. Their product is used by various professionals in the energy and utilities sectors, and they required a solution to create a single source of truth for both internal and external use. Before Archbee, they had tried limited solutions in Intercom and Notion.
Continuum Industries chose Archbee for its comprehensive features, including an easy-to-use interface and a widget that allows documentation to be embedded directly into their product. This enabled their Product Manager to maintain the documentation without needing developer assistance. While the external customer portal was newly launched, the company was already using Archbee internally to consolidate knowledge and expected it to be extremely popular. Archbee's solution positioned them to effectively support their complex enterprise customers.