Case Study: Breadwinner enhances self-service and branding with Archbee

Breadwinner boosts self-service and brand presentation with Archbee

Breadwinner, a native Salesforce application that integrates CRM and Finance systems, faced a challenge with its public-facing help site, which was insufficient for its technical documentation needs. The company required a documentation-focused platform from vendor Archbee that could properly display code examples, screenshots, and how-to guides while also enhancing its branding.

By implementing Archbee, Breadwinner gained a crisp, well-formatted documentation site that supports dedicated sub-sites for each of its products. The solution provided a two-fold benefit: it became a valuable asset in the sales process by impressing prospective customers during their due-diligence, and it empowered existing customers to self-educate through the improved self-service portal. Archbee helped Breadwinner present a more professional brand.

Breadwinner