Case Study: Kinora launches a trusted disability services marketplace with Arcadier

Ground-breaking digital health launch in Australia

Kinora, an online community for participants of Australia's National Disability Insurance Scheme (NDIS), faced the challenge of its members needing a trusted way to find and connect with service providers. Their community forum was not the appropriate place for commercial activity, so they needed to quickly launch a dedicated, secure marketplace to meet this demand without compromising their integrity. They turned to the vendor, Arcadier, to implement their marketplace platform solution.

Arcadier implemented its managed marketplace service, providing a customized platform that launched quickly. The solution featured detailed service listings, proximity-based search, and integrated chat, all built with a strong emphasis on data privacy. This allowed Kinora's existing community of trust to seamlessly connect with providers, turning trusted relationships into actionable support connections.

Kinora