Case Study: Bowens achieves 90-minute delivery with Arcadian Digital’s Uber Direct integration

Bowens adds 90-minute delivery with Arcadian Digital

Bowens, a fourth-generation family-owned timber and building supply company, faced a competitive challenge requiring innovative delivery solutions to meet customer demands for speed and convenience. To enhance their eCommerce platform, they partnered with vendor Arcadian Digital to integrate Uber Direct Delivery, aiming to maintain their market edge with a new 90-minute delivery option.

Arcadian Digital implemented a custom integration that connected Bowens' platform with Uber's service. The key solution was developing a system where the eCommerce platform monitors order status and only requests an Uber driver once Bowens staff mark an order as ready for pickup, aligning with their internal workflows. This provided Bowens with a distinct competitive advantage by offering customers a swift and transparent delivery service with real-time tracking.

Bowens