Case Study: National Veterinary Associates centralizes utility management across 1,300 sites with Arcadia

National Veterinary Associates cuts utility late fees by 15% with Arcadia

National Veterinary Associates (NVA), a large veterinary care organization, faced a complex challenge managing utility accounts across its 1,300 diverse sites. Without specialized expertise, the process was time-intensive and lacked visibility. NVA partnered with vendor Arcadia to centralize its utility management using Arcadia's platform and expert support services.

Arcadia implemented a centralized platform for account management, reporting, and oversight. Their team provided hands-on support to proactively identify and resolve issues. This partnership resulted in a 15% decrease in utility-related late fees and improved operational efficiency, giving NVA greater control and visibility into its utility portfolio across North America.

National Veterinary Associates