Case Study: First Watch Restaurants reduces utility shutoff risk with Arcadia

First Watch Restaurants organizes 3,200+ utility accounts with Arcadia

First Watch Restaurants, a company managing hundreds of restaurant locations across the United States, faced the challenge of overseeing a highly complex portfolio of over 3,200 utility accounts. This complexity created operational risks, including missed payments and potential utility shutoffs. To gain better visibility and reduce these disruptions, First Watch partnered with Arcadia for its utility bill management service.

Arcadia provided a dedicated team to proactively monitor, organize, and manage all utility accounts. The solution involved quickly flagging and resolving issues, often answering inquiries within 24 hours. By implementing Arcadia's solution, First Watch Restaurants significantly reduced utility shutoff notices and actual shutoffs, organized its complicated portfolio, and gained clearer visibility to reduce unnecessary spend.

First Watch Restaurants