Case Study: Backpack streamlines utility data collection for buildings with Arcadia

Backpack Uses Arc To Bring Utility Data Into Its Data Platform For The Built World

Backpack is a data platform for the built world that helps building owners and operators manage commercial property data. As it grew, Backpack needed a way to scale collection and delivery of utility data across its customer base, since timely access to energy, water, and waste information is critical for spotting budget irregularities, reducing operating costs, and tracking emissions compliance. Backpack used Arcadia’s Utility Bill & Internal Data product to solve this challenge.

Arcadia connects customers’ utility accounts to Backpack’s platform, ingests historical data, and keeps utility records continuously updated with each new statement. This let Backpack automate utility data collection while maintaining accuracy and completeness across properties, giving customers seamless access to their utility information alongside building and property data. Backpack reported that Arcadia’s integration is quick and easy, with solid, consistent data quality and coverage across hundreds of properties, helping reduce manual work and focus on operations and ESG goals.

Backpack

Andrew Duffy

Director of Operations