Case Study: Ultradent achieves clearer emergency response and facility visibility with ARC Facilities

Ultradent cuts emergency response time with ARC Facilities across 6 buildings

Ultradent, a global dental manufacturer, faced significant challenges in managing its sprawling, constantly evolving campus facilities. Their mechanical/HVAC lead, Bryan Bingham, inherited a system in complete shambles with missing documentation, unreliable data, and no centralized information, which was particularly dangerous for emergency preparedness. To replace this chaos, Ultradent implemented ARC Facilities as a visual source of truth.

ARC Facilities provided a centralized system for mapping emergency equipment like fire extinguishers and panels, storing as-built drawings, and making this critical information instantly accessible on mobile devices. This solution drastically reduced emergency response times by eliminating guesswork, allowing teams to locate exact equipment instantly. While formal metrics were not yet tracked, the team gained significant operational clarity, improved coordination, and the confidence that comes from knowing rather than guessing.

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