Case Study: Terumo Cardiovascular Systems improves mobile facilities access and response times with ARC Facilities

Terumo Cardiovascular Systems Facilities Team Optimizes for Excellence

Terumo Cardiovascular Systems, a manufacturer of specialized medical equipment, faced significant challenges as its facilities team struggled with outdated paper-based documentation for its large, complex campus. Relying on physical drawings led to slow response times, especially during after-hours emergencies, and risked non-compliance with strict FDA regulations. This inefficiency prompted Facilities Engineering Manager Bridget Graham to seek a digital solution from vendor ARC Facilities.

ARC Facilities implemented its mobile dashboard solution, digitizing and centralizing all critical building information like shut-off locations and as-builts for easy access on tablets. This provided the Terumo team with immediate, remote access to accurate documents, drastically reducing search times from hours to seconds. The solution improved emergency response, boosted team morale, streamlined workflows, and gained full approval from senior management for its positive impact on productivity and operational efficiency.

Terumo Cardiovascular Systems

Bridget Graham

Facilities Engineering Manager