Case Study: Orange County Government accelerates facility information access with ARC Facilities

Orange County Government Facility Team Takes Next Step in Digital Journey

Orange County Government was facing significant inefficiencies in accessing critical building information across its 400+ facilities. Despite digitizing their documents, technicians and managers could still waste hours searching for specific files, hindering their ability to perform timely maintenance and emergency repairs. They turned to vendor ARC Facilities and implemented their Mobile Facilities Dashboards to solve this challenge.

ARC Facilities organized the county's vast digital files by its five maintenance districts, enabling technicians to find any document in seconds with a few clicks. The solution provided powerful search capabilities and mobile access, drastically reducing downtime during incidents like water main breaks. Furthermore, the platform became a vital tool for knowledge management, capturing institutional knowledge from a retiring workforce and slashing new employee onboarding time from months to weeks.

Orange County Government

Rich Steiger

Manager