Case Study: Cypress College improves facilities response times with ARC Facilities

Cypress College slashes service call response time by an hour with ARC Facilities

Cypress College, a large academic institution, faced challenges in efficiently accessing critical building and equipment information, which was buried in cumbersome paper formats. This slowed down their response to service calls and hindered quick diagnosis and repairs. To address this, they turned to ARC Facilities and implemented its software platform for digital document management.

By implementing ARC Facilities' mobile-accessible platform, the college digitized its building plans and as-builts, allowing technicians to instantly access and zoom into details on their devices. This solution from ARC Facilities slashed response times, accelerated diagnostics and repairs, and eliminated the need to carry large paper blueprints. The result was a significant boost in operational efficiency, improved staff and student comfort, and maximized use of staff hours.

Cypress College