Case Study: Real Estate Council of Alberta modernizes member systems and records management with ARC Business Solutions

Real Estate Council of Alberta supports 75,000+ members with ARC Business Solutions

The Real Estate Council of Alberta, a large professional association and industry regulator, faced challenges with its legacy member application and self-service systems. Needing to align with national standards and improve data management, they sought to enhance their IT team's capabilities. They partnered with ARC Business Solutions for consulting services in business analysis, solution design, and records management.

ARC Business Solutions provided a comprehensive team of experts over three years, fulfilling roles including solutions architect, business analyst, and developer. The solution involved redesigning systems, implementing new standards for workflows and records management, and providing ongoing support. This partnership allowed the client to successfully modernize their technology and processes. ARC continues to support these solutions today, with the client's IT manager praising ARC's technical and communication skills and calling them a true long-term partner.

Real Estate Council of Alberta