Case Study: Real Estate Council of Alberta modernizes core systems and member engagement with ARC Business Solutions

Real Estate Council of Alberta modernizes systems with ARC Business Solutions over 3+ years

The Real Estate Council of Alberta, a professional association serving over 10,000 members, faced the challenge of replacing its legacy administrative and financial systems. The organization needed to modernize its technology to improve customer insight and engagement with systems that would be operational for the next 15+ years. ARC Business Solutions was engaged to help address this multi-year transformation.

ARC Business Solutions implemented a comprehensive solution that included delivering and integrating a new MS Dynamics CRM system, migrating data and BI reporting to the Microsoft stack, and building a custom financial system and a mobile app. The vendor led this multi-year program, providing a range of roles from portfolio management to development. As a result, the customer received a completely modernized suite of core systems, and ARC continues to provide support for these solutions today.

Real Estate Council of Alberta