Case Study: a leading health benefits provider in Canada modernizes administration systems with ARC Business Solutions

Leading Health Benefits Provider in Canada replaces administration system with ARC Business Solutions over 6+ years

ARC Business Solutions partnered with a leading health benefits provider in Canada to address a critical technological challenge. The client, which served approximately two million people, needed to replace its entire legacy benefits administration system. The old systems were difficult to maintain and enhance, hindering the company's competitiveness and ability to meet growing business needs.

ARC Business Solutions implemented a comprehensive web services solution using Oracle and Java technologies. Over six years, ARC provided approximately 20 resources in roles including project management, architecture, and development to deliver new systems for benefits plans, sales, enrollment, and finance. The successful outcome was a modernized, web-based platform that improved operational efficiency. ARC Business Solutions continues to provide support for these solutions, demonstrating a long-term partnership with the client.