Case Study: Multinational Generic Pharmaceutical Company achieves validated ERP compliance with Arbour Group

Multinational Generic Pharmaceutical Company - Customer Case Study

A multinational generic pharmaceutical company, following the acquisition of an Eastern European pharmaceutical business, needed to deploy a new ERP system to support growing sales in EU markets and a more complex supply chain. The company also had to ensure the system met both U.S. and E.U. regulatory requirements, so it turned to Arbour Group for software testing validation and verification.

Arbour Group provided on-site consulting resources from its Dublin and Dubai offices to validate the ERP system alongside the implementation team. The project produced key validation deliverables including a validation plan, user requirements, risk assessment, IQ/OQ/PQ protocols, a trace matrix, and a validation summary report, successfully enabling a validated ERP deployment and helping the site complete its first computer validation effort while training local staff.