Case Study: Global Pharmaceutical Manufacturer achieves compliant SaaS ERP validation with Arbour Group

Global Pharmaceutical Manufacturer - Customer Case Study

Global Pharmaceutical Manufacturer partnered with Arbour Group to support the expansion of a key product into 40+ countries. Their production and distribution processes were still managed through non-integrated manual methods, so they needed a cost-effective SaaS ERP solution that could be implemented quickly with minimal infrastructure and meet stringent regulatory requirements.

Arbour Group delivered software testing, validation, and verification services to ensure the cloud-based ERP system was compliant with FDA, HPRA, and EMA expectations. The work included auditing the host provider, testing installation and access controls, validating the system’s intended use, and establishing ongoing compliance procedures, resulting in a fully documented validation package and a compliant ERP platform ready to support global distribution.