Case Study: St. James’s Place scales empathetic VR adviser training with ArborXR

St. James’s Place scales VR training to 280 headsets with ArborXR

St. James’s Place, a UK-based financial services company, faced a challenge in scaling its successful virtual reality training program for financial advisers throughout its large enterprise. To manage the deployment and content for its VR role-playing exercises, the company turned to vendor ArborXR and its MDM solution.

Using ArborXR to manage its fleet of 280 headsets, St. James’s Place was able to roll out VR training that resulted in over 1,000 training sessions in the first 18 months. The ArborXR solution provided a consistent, scalable way to develop employees, leading to quantitative improvements in advisers' skills and qualitative feedback reporting increased confidence and greater empathy in client meetings.

St. James’s Place