Case Study: Bank of America boosts employee training and onboarding with ArborXR VR solutions

Bank of America boosts VR training confidence to 97% with ArborXR

The customer, Bank of America, sought to revolutionize its employee training through The Academy, its professional development organization. The challenge was to move beyond traditional training methods to create more engaging, memorable, and effective learning experiences for its large workforce. They partnered with the vendor ArborXR to implement a scalable virtual reality (VR) training solution.

ArborXR provided the platform to deploy and manage VR training at scale, supporting immersive experiences like a new-hire metaverse and an AI-powered coaching simulator called iCoach. The solution led to powerful outcomes, with 97% of trainees feeling confident they could apply what they learned. The program was so engaging that employees enthusiastically discussed it outside of work, and ArborXR is now helping Bank of America scale the training to its entire 200,000-person workforce.

Bank of America