Case Study: a leading private equity firm gathers insights 70% faster with Arbolus Canopy

70% faster research process with Canopy

A leading private equity firm faced a time-consuming and inefficient research process while conducting due diligence on a 3D design SaaS company. Their challenge was to gather critical customer insights through 30 interviews, a process that would traditionally take up to two weeks using synchronous calls. To overcome this, they turned to Arbolus and used its asynchronous video Q&A tool, Canopy.

The Arbolus solution, Canopy, eliminated the need for scheduling and conducting live calls. This allowed the firm to gather 800 minutes of qualitative video content from 40 respondents in just four days, increasing their sample size. The project was completed 70% faster, with time per respondent reduced by 60% and overall project cost reduced by 50%, enabling faster strategic decision-making.