Case Study: Niagara’s Honeymoon Sweets achieves 50% cost savings and zero downtime with Arbeit Voice

How One Small Business Improved Communication While Cutting Costs

Niagara’s Honeymoon Sweets, a Niagara Falls confectionery, retail and manufacturing business owned by Mary Ann Hess, needed a reliable, flexible phone system to support her chocolate factory, gift shop and salon. After experiencing dropped calls, poor call quality and rising bills with Spectrum, she turned to Arbeit and its hosted VoIP phone system (Arbeit Voice) to address those issues.

Arbeit deployed its hosted VoIP service with mobile capabilities and dedicated in-house support, consolidating three extensions and routing calls to Mary Ann’s mobile so she never misses calls or voicemails. The result: eliminated downtime, improved reliability and responsiveness, and a 50% reduction in monthly phone expenses.

Niagara’s Honeymoon Sweets

Mary Ann Hess

Owner