Case Study: Ogihara achieves CAPA compliance and faster customer issue resolution with Aras Innovator

Ogihara achieves CAPA compliance and cuts customer issue response time with Aras

Ogihara America Corporation, a leading automotive parts supplier, faced challenges in managing complex quality compliance processes and customer issue tracking according to industry standards like ISO/TS16949. To maintain its competitive advantage and automate these critical processes, Ogihara turned to Aras Corporation and implemented the Aras Innovator solution for enterprise quality management.

The Aras solution provided a centralized system for nonconformance management and a closed-loop CAPA process, enabling superior responsiveness to customer issues and improved collaboration with suppliers. This resulted in Ogihara achieving CAPA compliance, integrating its quality processes with its existing ERP system, and improving overall product quality, positioning the business for future growth.

Ogihara